Privacy Policy

When using the Player, we don't know your traffic data, such as browsing history, traffic destination, data content and search preferences. We do not monitor, record, record or store this information.

In addition, when using the player, we do not store connection logs, which means that we do not have any logs related to your IP address, connection timestamp or session duration.

We cannot access the credit card information you submitted to our payment processor. We will not associate your payment or information with any online activities you carry out in the Player.

We provide privacy protection services. We attach great importance to your data, and we have made great efforts to ensure the safe storage and protection of data. We believe you should know what data we collect and how we use it. This document defines and informs you of any and all instances of collecting and using your data and information.

What data do we collect?

Additionally, we collect and/or receive and store certain non-personal information ("Non-personal Data") whenever you interact with us. This exchange of information occurs between your browser and our affiliates or our server occurs automatically upon accessing our pages. Through such exchange we receive Non-personal Data including without limitation, data relating to the browser you are using, mobile/desktop device, general properties and metadata, OS version, preferred language, the date and time of your visit, battery charge, screen resolution, Google Advertising ID, Gyro-sensor data, screen size, Connectivity (WLAN), Mobile service provider, the referring website and your preferences in our Websites during your visit. We collect such statistical information about usage as aggregate data from both the Website and Service in order to maintain a better customer experience as well as a high level of quality for the Service.

With regards to the Player, Non-personal Data is not associated with or linked to your Personal Information. Thus Non-personal Data does not permit the identification of individual persons. Additionally, Non-personal Data do not include any information about the activity performed by the user inside the Player such as browsing history, web content accessed, destinations of traffic, DNS queries and IP addresses. We use this information for internal monitoring, analytics and improvement of our services in the way described in this Policy.

Additionally, at your sole discretion you may approve connection diagnostics which allows for app data to be sent by the user to the customer support team, similarly to a "report a bug" feature. A connection log may also be sent together with a ticket that is raised with our customer support, so our team can debug any faults that may appear and result in a bad experience for the user.With regards to the Player, Non-personal Data is not associated with or linked to your Personal Information. Thus Non-personal Data does not permit the identification of individual persons. Additionally, Non-personal Data do not include any information about the activity performed by the user inside the Player such as browsing history, web content accessed, destinations of traffic, DNS queries and IP addresses. We use this information for internal monitoring, analytics and improvement of our services in the way described in this Policy. Additionally, at your sole discretion you may approve connection diagnostics which allows for app data to be sent by the user to the customer support team, similarly to a "report a bug" feature. A connection log may also be sent together with a ticket that is raised with our customer support, so our team can debug any faults that may appear and result in a bad experience for the user.

How do we collect data?

Our Privacy contains this information to provide the service, send you news and updates and promotional material about our products or from some of our partners. We do not share this information with third parties, except as detailed below and other than with the people/or associate working with the Service or Website. We additionally may use technologies such as cookies, beacons, tags and scripts. Please refer to our Cookie Policy for additional information on this point.

Why do we collect Data?

We collect the Personal Data for the purpose of:

Service improvement and personalization of the user experience on Player

The proper administration of our Website and business

The performance of the contract between you and us and/or taking steps, at you request, to enter into such a contract

Scientific research, fraud detection/prevention and improvement of the Service

To notify you of our new services or changes to our existing Services

To send you technical or service-related communications

To enforce the Terms of Service

Customer Analytics

Sharing Your Personal Data

We do not share, sell, rent or trade your Personal Data with third parties other than as disclosed within this Privacy Policy. We may disclose your Personal Data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Policy.

We may further collect and possibly share your Personal Data to enforce the Terms of Service. This may be done to prevent a crime or violation of our Terms of Service or to help solve a transgression that has been committed.

We also reserve the right to disclose your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Player.